We have to say goodbye!
Slice of Heaven has to close it's door and say goodbye.
We would like to take this time to thank all those that have ordered cakes from us and to all those who have inspired our beautiful cake creations.
Without you we would not have been able to do what we have and bring smiles to a lot of peoples faces.
Thanks again, Katrina and the team at Slice of Heaven
Designing your cake for a special occasion will help create lasting memories.
There are many factors involved with designing your cake. How many guests will I need to serve? Is there any special dietary requirements? What is the occiasion for? Do you have any special messages? What colours/theme/flowers will be used at the event?
Getting to know my customers and know what their expectations are is the most important thing for me when I am designing their cake. If you have images of cakes you have found that you like that is great, I am open to alter the design to suit your special occasion. I believe that a cake is defiantly a major part of any special event.
It is my aim to guide you to a design decision that suits your wants, needs and budget. Prior to coming in for a consultation I like to provide you with estimates and discuss base ideas so that you are comfortable with what is available.
We will endeavour to do everything we can to fulfill your order, however we work to a maximum number of cake creations per week and will not compromise quality over quantity. If we are unable to fulfill your order you will be notified and we can try to arrange an alternative date.
Bookings are open 1 year in advance and booking well in advance is suggested. You are welcome to secure your event date, and decide on a design later. Minimum notice is usually 6 weeks for wedding cakes and 2 weeks for specialty cakes.
Once your order is placed to secure your event date a 25% deposit (25% of total order cost) is non-transferable and non-refundable. Where the cake has been paid in full and we have been given 14 days notice the balance less the deposit will be refunded.
The final balance is due one week before collection.
Having Slice of Heaven deliver your cake means its our responsibility to ensure that your cake arrives in a perfect condition and on time.
If you choose to collect your cake, once the cake leaves our premises then we can not be liable for any damage. Please be aware that a flat surface is needed for stability of the cake and should be secured if possible to remove the risk of movement in transport.
If you are unhappy with your cake we will do everything we can to rectify the matter before the event. If you are still unsatisfied then we will refund the price of the cake in return for the product.
If there is a problem with the design of the cake, please photograph and e-mail detailing the specifics of the problem. Situations where the cake is eaten and therefore not returned vouchers may be offered.